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Sometimes, the hardest thing to hear is: “We can’t help you, yet.”
At Money Sweetspot, we’re not in the business of trapping people with more debt. We’re here to help you get out of it. That’s why, if lending to someone would only make things worse, we don’t do it.
But saying no to a loan doesn’t mean saying no to support.
Recently, we heard from someone in their early 20s. They had a record of regular repayments, but their income had dropped, and they were now trying to take on more debt just to stay afloat.
They were scared, worried they’d lose their car, and had never had a real conversation about money. They felt stuck, overwhelmed, and ashamed.
We couldn’t offer them a reset loan. But we did offer:
By the end of the call, they said it was the first time they’d felt hopeful in weeks.
We’re not here to add to your burden. We’re here to help you break free from it.
We’re building the best place in the world to get out of debt. That means:
Because too many lenders are still handing out credit that’s unaffordable, the fine print can be overwhelming, and sometimes we don’t realise the full impact of what we’ve signed up for until it starts to feel impossible.
Getting into debt is rarely one decision - t's usually lots of small ones, stacked up over time. Some of those decisions were yours. We’ve seen applications with hundreds of buy-now-pay-later transactions. That’s not unusual anymore. But at some point, it stops being about what’s happened and becomes about what you do next.
Facing debt takes courage. It takes work. We won’t pretend otherwise. You need to be ready to commit to change, and even if we can’t lend to you right now, we’re still here to help you take steps forward. Because you’re not powerless, and we believe you deserve better. With the right support, tools, and choices, you can write a different financial story.
If you’ve been declined for a loan or just feel completely stuck know that you’re not alone. Many New Zealanders are carrying unmanageable levels of debt and don’t know where to turn. That doesn’t make you a failure. It means the system isn’t working for you.
At Money Sweetspot, we don’t just approve loans, we help people take control.
Most of us know we should budget, but when you’re living week to week, it's hard to see the point. We provide every applicant with aspending analysis, even if we can't lend to them right away. It’s often confronting, but clarity is powerful.
People tell us things like:
This isn't about judgment. It's about giving you the insight to take control.
Even if your situation feels impossible, help is out there, and it’s free.
Talk to your lender: Responsible lending laws require responsible, ethical lending. Ask:
You don’t have to go it alone.
We encourage everyone we can’t lend to today to use what we share to rebuild, reset and reapply. We’re not going anywhere.
You’ll have free access to:
Sara came to us with $15,000 in credit card debt at an interest rate of 29.49%. Her minimum repayments meant she’d be stuck paying for20 years, racking up $30,000+ in interest. It shouldn’t take 20 years to fix a short-term problem.
Instead, she qualified for a Money Sweetspot reset loan at 15% over 3 years. Her new repayment? $519/month. Her total interest? $3,805.
This example was recently shared by MoneyHub, highlighting how even a $15k personal loan with one of NZ's mainstream lenders with an interest rate of 29.49% p.a. can really sting Kiwis. Especially if they are making the minimum repayments as their debt is barely decreasing and most payments go toward the interest rather than paying off the principal of the loan.
Read the full review and learn how you can make smart money choices about managing your own finances.
Debt always takes two sides: lending and borrowing.
In New Zealand, there are rules for both - Responsible Lending Code sets expectations for lenders, while the Responsible Borrowing Code guides borrowers to make informed choices.
We’re upfront about this: we’re not here to rescue anyone. Getting out of debt takes hard work, courage, and commitment. But we also know the system isn’t always fair. Too many lenders still make it easy to get into unaffordable debt - and far harder to get out.
Getting into debt is rarely one decision - it’s usually lots of small ones, stacked up over time. Some of those decisions were yours. Some were made easier by a system that profits when people borrow more than they can afford.
We’ve seen applications with hundreds of buy-now-pay-later transactions. That’s not unusual anymore. But at some point, it stops being about what’s happened - and becomes about what you do next.
Facing debt takes courage. It takes work. We won’t pretend otherwise. You need to be ready to commit to change - and when you are, we’re here to walk beside you.
Even if we can’t lend to you right now, we’re still here to help you take steps forward. Because you’re not powerless. And this story isn’t finished.
You are protected by responsible lending laws. Because of these protections, the recommendations given to you about our loan products are not regulated financial advice. This means that duties and requirements imposed on people who give financial advice do not apply to these recommendations. This includes a duty to comply with a code of conduct and a requirement to be licensed. Responsible lending criteria, rates, fees and contract terms apply. For more information visit useful information.
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