Getting sick hits hard - especially when you don’t have paid leave, or you’ve already used it up. For many Kiwis, it’s not about long-term illness - it’s a few days with the flu, a tamariki home sick, or recovering from surgery. But if you’re a shift worker, a contractor, or on a casual contract, even a short break from work can mean real pressure on the household budget.
More and more, we’re seeing this in the applications we receive: good people doing their best, but falling behind after just a few unpaid days off. If that’s you - or someone in your whānau, here’s what to do next.
In New Zealand, there are rules for both - the Responsible Lending Code sets expectations for lenders, while the Responsible Borrowing Code guides borrowers to make informed choices. Getting into debt is rarely one decision, it's usually lots of small ones, stacked up over time. Some of those decisions were yours. We’ve seen applications with hundreds of buy-now-pay-later transactions. That’s not unusual anymore. But at some point, it stops being about what’s happened and becomes about what you do next.
As an employee in Aotearoa, you’re entitled to 10 days of paid sick leave per year (after six months in a job). But if you're casual, a contractor, or you’ve used your leave already, that protection may not apply.
Start here:
If you're not eligible for sick leave, you might still be able to:
When income drops, even short-term budgeting matters. Use this time to:
If your illness is ongoing, or your income is significantly impacted, support is available:
These services may take time to process applications, so don’t wait. Call as soon as you know you need help.
Do your own homework about what you can afford. If you’re worried about falling behind on bills or loan repayments, don’t wait - reach out to banks, lenders, or utility providers as soon as possible. Ask about:
We get it – money stress can make everything worse. But pushing through sickness can lead to bigger health (and money) problems later. Rest when you need to. Ask for help early. Your wellbeing matters.
Many local organisations offer practical help if illness has interrupted your income:
Even if it’s just one sick week, don’t wait. Call early, ask questions, and adjust your spending if you need to. You’re doing the right thing by staying on top of it. It’s okay to rest. It’s okay to ask for help. And it’s okay to make short-term changes while you recover. This is just a chapter-not your whole story.
You are protected by responsible lending laws. Because of these protections, the recommendations given to you about our loan products are not regulated financial advice. This means that duties and requirements imposed on people who give financial advice do not apply to these recommendations. This includes a duty to comply with a code of conduct and a requirement to be licensed. Responsible lending criteria, rates, fees and contract terms apply. For more information visit useful information.
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